Silverbirch Talent is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Silverbirch Talent is a talent consultancy business operating in the United Kingdom. We provide embedded talent business partner services and retained search services to businesses.
Data Controller: Silverbirch Talent
Contact: hello@silverbirchtalent.com
Phone: 07902 245761
What Data We Collect
We may collect and process the following personal data:
- Name and job title
- Company name and business address
- Email address and phone number
- Information you provide through our contact forms or AI assistant
- Information shared when booking a discovery call via Calendly
- CV and career information if you submit your details as a candidate
- Communications between us including emails and WhatsApp messages
- Website usage data collected via cookies
How We Collect Your Data
We collect data in the following ways:
- When you contact us directly by email, phone or WhatsApp
- When you book a discovery call through our Calendly booking page
- When you interact with our AI assistant on this website
- When you submit your CV or personal details to us
- Through cookies and analytics when you visit our website
Why We Use Your Data
We use your personal data for the following purposes:
- To provide our services — delivering embedded talent and retained search services to client businesses
- To respond to enquiries — replying to messages, emails and booking requests
- To manage bookings — scheduling and conducting discovery calls
- To match candidates — connecting suitable candidates with relevant opportunities
- To improve our services — understanding how our website and services are used
- To comply with legal obligations — meeting our legal and regulatory requirements
Our Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Legitimate interests — for business development, client relationship management and candidate placement activities
- Contract performance — where processing is necessary to fulfil a contract or take steps prior to entering one
- Consent — where you have given explicit consent for us to process your data
- Legal obligation — where we are required by law to process your data
How We Store Your Data
Your data is stored securely using password-protected systems and encrypted communications. We use Microsoft 365 for email and calendar management, which is hosted on Microsoft's secure servers in compliance with UK GDPR.
We retain personal data only for as long as necessary for the purposes it was collected. Client and candidate data is typically retained for up to three years after our last interaction, after which it is securely deleted.
Who We Share Your Data With
We do not sell your personal data to third parties. We may share your data with:
- Client businesses — where you are a candidate being considered for a role, with your knowledge and consent
- Service providers — such as Microsoft 365, Calendly and Anthropic (AI assistant provider) who process data on our behalf under appropriate data processing agreements
- Legal authorities — where required by law or court order
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your data in certain circumstances
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a portable format
- Right to object — you can object to processing based on legitimate interests
To exercise any of these rights please contact us at hello@silverbirchtalent.com. We will respond within 30 days.
Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use:
- Essential cookies — necessary for the website to function properly
- Analytics cookies — to understand how visitors use our website so we can improve it
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
Third Party Links
Our website contains links to third party websites including Calendly and LinkedIn. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
AI Assistant
Our website includes an AI assistant powered by Anthropic. Conversations with the assistant may be processed by Anthropic in accordance with their privacy policy. Please do not share sensitive personal information through the AI assistant.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Complaints
If you are unhappy with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Contact Us
If you have any questions about this privacy policy or how we handle your data please contact us:
Email: hello@silverbirchtalent.com
Phone: 07902 245761
This privacy policy was last updated in May 2025. Silverbirch Talent is committed to keeping this policy current and will update it as our services and legal obligations evolve.